Terms and Conditions - Gardeners Southgate
Welcome to Gardeners Southgate. By engaging our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully to ensure a clear understanding of our mutual obligations.
1. Scope of Services
At Gardeners Southgate, we offer a comprehensive range of gardening services designed to meet your specific needs. Our services include:
- Landscaping Design
- Lawn Maintenance
- Planting and Garden Bed Installation
- Tree and Shrub Care
- Irrigation System Installation and Maintenance
All services are provided following industry best practices to ensure quality and customer satisfaction.
2. Booking and Scheduling
To secure our services, you must:
- Contact us through our official channels
- Provide accurate information regarding the services required
- Agree to the proposed schedule and pricing
We reserve the right to reschedule services due to unforeseen circumstances such as adverse weather conditions.
3. Payment Terms
Payment for our services is structured as follows:
- Deposit: A non-refundable deposit is required upon booking to confirm your appointment.
- Final Payment: The remaining balance is due upon completion of the service.
- We accept various payment methods, including credit/debit cards and bank transfers.
Invoices will be provided for all transactions, and payment is expected within 30 days of the invoice date.
4. Cancellation and Rescheduling Policy
We understand that plans can change. Our policies are as follows:
- **Cancellations:** Must be made at least 48 hours in advance to avoid penalties.
- **Rescheduling:** Subject to availability, rescheduling requests should be made as soon as possible.
Failure to comply may result in cancellation fees as outlined in your service agreement.
5. Liability and Warranty
Gardeners Southgate is committed to delivering high-quality services. However:
- We are not liable for any pre-existing conditions or unforeseen issues that arise during service provision.
- All materials and plantings come with a 30-day warranty against defects.
- Clients are responsible for ensuring that their property is safe and accessible prior to service delivery.
6. Privacy Policy
Your privacy is important to us. We ensure that all personal information collected is used solely for the purpose of delivering our services and is not shared with third parties without consent.
7. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any changes will be communicated to clients via email or our official communication channels. Continued use of our services constitutes acceptance of the updated terms.
8. Governing Law
These terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in this region.
9. Acceptance of Terms
By booking and utilizing our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.
10. Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
11. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Gardeners Southgate regarding the services provided and supersede all prior agreements and understandings.